Securus Technologies is a Dallas-based digital technology company. It provides cutting-edge technology-based solutions to corrections facilities and law enforcement agencies across the country. The company was established in 1986. Besides their main offices in Dallas, Texas, Securus Technologies has offices in Allen, Carrollton, Atlanta, and Georgia. Initially, Securus was established with the aim of assisting public service agencies and business owners in monitoring their facilities. The company has invested heavily in technologies that have improved monitoring and communication in approximately 2000 corrections centers across the country.
Securus Technologies has a dedicated customer care center that provides real-time support to their customers. The company also ensures that their customers access critical information when they need it. The company has invested more than $600 million in technologies that will help to transform the corrections facilities and enhance public security in the country.
The company recently introduced a customer comment forum where clients can give feedback on the services offered by the company. Besides giving their feedback, customers can also point out areas where the company needs to improve on. The comments published on the company’s website came from both individuals and organizations. Below is a summary of some of the comments released by the management.
One of the respondents was happy that the call monitoring service installed by Securus Technologies helped them to detect corrupt officials in their organization and the necessary action was taken against them.
Comments from a corrections center indicated that they were able to use advanced technology provided by Securus Technologies to detect illegal drug and alcohol trade in their facility. One of the individuals involved in the crime admitted his involvement in the illicit trade in the centre.
Another client was impressed by the innovative products produced by Securus Technologies, and they stated that they are always eager for new products from the company. The company has built top-notch investigative tools that allow law enforcement agencies to carry out investigations on harassment easily.